Manager, Channel Partner

About the role

PayPal is looking for a commercially minded Manager, Channel Partner to own and grow its existing partner portfolio in Australia, including live eCommerce platforms, payment service providers (PSP) and software partners that bring merchants to PayPal. The focus is on deepening existing partnerships rather than signing new ones. This is a hands-on, commercial role in a small, senior team, reporting to the Head of Channel Partnerships and Business Development.

Key responsibilities

• Lead functional sales development projects and programs.
• Partner with others to analyze business trends and recommend best practices for sales development.
• Mentor and guide team members to achieve sales objectives.
• Contribute to business or process improvements.
• Move partners and their merchants onto PayPal's latest stack and bring on merchants not yet using PayPal.
• Keep each partner relationship healthy and pass higher-value opportunities to the BDR and sales teams.
• Deliver measurable, incremental volume across Product, Solutions and Integration, Marketing, Legal, Risk, and the Enterprise and SMB sales teams.

Required profile

• 5+ years of relevant experience and a Bachelor's degree, or an equivalent combination of education and experience.
• Preferred: experience managing a portfolio of live channel, platform, PSP, ISV or agency partners in payments, fintech, eCommerce or SaaS, with a track record of growing partner-sourced volume or revenue.
• Strong commercial and negotiation skills, including upgrade plans, incentives, revenue share and renewals with senior partner stakeholders.
• Ability to run several partner programs at once and hold partners and internal teams to dates.

Required skills

• Working understanding of merchant payments, including checkout, API and SDK integrations, onboarding and KYC flows, and Pay Later products.
• Data-driven, marketing-minded: uses Salesforce and BI tools to size opportunities and build partner scorecards, and designs partner-led and co-marketing campaigns.
• Project and stakeholder management across Product, Engineering, Legal, Risk, Finance and Sales.
• Knowledge of the ANZ eCommerce and payments ecosystem is a strong advantage.

What we offer

• Balanced hybrid work model: 3 days in the office and 2 days at the office or home.
• Generous paid time off and healthcare coverage for you and your family.
• Choice-based programs supporting physical, emotional and financial wellbeing.