Major Events Security Officer (Casual)

About the role

MSS Security, one of Australia's leading security companies, is looking for confident, customer-focused Security Officers to join its Major Events team in Melbourne. The role is casual work across major Melbourne events, supporting patrons, staff and stakeholders at a variety of venues. No prior security experience is required if you have strong customer service skills, excellent communication and enjoy fast-paced environments.

Key responsibilities

• Provide exceptional customer service
• Manage crowd control and patron interactions
• Monitor and respond to incidents
• Maintain clear and professional radio communication
• De-escalate situations calmly and confidently in high-pressure environments

Required profile

• Valid Security Licence with Crowd Control
• Certificate II in Security Operations or higher
• Current First Aid and CPR
• Full Australian working rights
• Strong customer service experience
• Willingness to travel across Melbourne event locations
• Availability for day and evening shifts, weekends and public holidays, short shifts of minimum 4 hours, with variable finish times

Required skills

• Excellent verbal communication
• Confident, professional and calm approach under pressure

What we offer

• Casual work across major Melbourne events
• Dynamic work environments
• The chance to work alongside an experienced Events Team
• A supportive team culture and ongoing opportunities

To apply, use the Apply button on the listing and answer a few simple questions and upload your CV.