Lead Vehicle Service Agent / Team Leader

About the role

Avis Budget Group is looking for a Lead Vehicle Service Agent (team leader) to lead a small team of Vehicle Service Agents at its Perth Airport location. The role ensures vehicles are clean and ready for customers in a timely manner. It is a full-time permanent position of 38 hours per week, with training provided.

Key responsibilities

• Supervise a small team so that vehicles are washed and cleaned to process and quality standards, with coaching as needed
• Liaise with the Duty Manager on fleet, staff and shift requirements
• Check in with Return Agents regularly to monitor check-in volumes and rental bay levels
• Clean the interior and exterior of vehicles to quality standards
• Carry out general tasks supporting the washbay area and fleet management onsite
• Assist customers with their inquiries, concerns and requests in a friendly way

Required profile

• Full and valid driver's licence, able to drive manual and automatic vehicles of various sizes
• Some experience leading small teams
• Enjoys teamwork but can also work independently
• Passionate about delivering an exceptional product and takes pride in quality workmanship
• Initiative, looking for the next task without being asked

Required skills

• Basic computer skills and the aptitude to learn administrative tasks

What we offer

• Hourly rate plus loadings and overtime rates, plus performance bonuses
• Employee discounts on car rentals across the Avis Budget Group
• Full training and a wellbeing programme with discounted life insurance, health cover and superannuation options
• Employee Assistance Programme with 24/7 support