IT Deployment Technician

About the role

BESIX Watpac is looking for an IT Deployment Technician to manage the end‑to‑end preparation, imaging, configuration, deployment and de‑commissioning of computing devices across corporate offices and project sites in Australia.

Key responsibilities

• Prepare end‑user devices for new starters, hardware refreshes and project mobilisations, ensuring readiness before scheduled deployment dates.
• Support lifecycle management activities such as device recalls, redeployment, surplus assessment, re‑imaging for resale and secure data destruction.
• Conduct quality‑assurance checks on all deployed devices, verifying connectivity, software installation and security compliance.
• Provide on‑site and remote assistance during deployment, helping users with initial setup, account configuration and data migration.
• Contribute to the creation and maintenance of deployment runbooks, build documentation and standard operating environment (SOE) procedures.

Required profile

• Experience in an IT support, deployment or end‑user computing role.
• Hands‑on experience imaging and deploying Windows 11 devices using Autopilot or similar tools.
• Working knowledge of Microsoft 365 and Intune/Endpoint Manager for device enrolment and management.
• Ability to configure hardware peripherals such as monitors, docking stations, printers and mobile devices.
• Strong problem‑solving skills, ability to manage shifting priorities and excellent communication abilities.

Required skills

• Windows 11
• Autopilot
• Microsoft 365
• Intune / Endpoint Manager
• Hardware peripherals configuration

What we offer

• Competitive remuneration package and long‑term career development opportunities.
• Wellbeing Days – three additional leave days per year.
• Awards and Recognition Program and access to a wellbeing program (annual skin checks, flu vaccinations).
• Instant access to Perkbox with a wide variety of perks and wellbeing tools.
• Social events, Family Days and an inclusive workplace that values diversity.