Information Systems Analyst

About the role

Greater Dandenong City Council is seeking an experienced Information Systems Analyst for its Digital Technology team. The role supports, enhances and improves the Council's corporate business applications and information systems, acting as a key link between business users and technology teams. It is a temporary full-time position of 12 months with possible extension, Band 6, paid $99,846-$108,835 per annum plus super.

The role is not a network, infrastructure, telecommunications, cybersecurity, desktop support or highly technical IT operations position; it centres on business applications, corporate systems, business analysis, reporting, testing, user support and process improvement.

Key responsibilities

• Analyse business requirements and investigate system issues
• Coordinate upgrades and enhancements of corporate business applications
• Deliver testing activities and help identify opportunities to improve business processes and service delivery
• Translate business users' requirements into practical system and process improvements

Required profile

• Experience supporting and administering corporate business applications in a complex organisation
• Experience gathering requirements, documenting processes and implementing system enhancements with business users
• Experience supporting system upgrades, testing and change initiatives
• Experience in local government and exposure to systems such as Objective, Property & Rating, TechnologyOne or similar corporate applications will be highly regarded

Required skills

• Reporting, business intelligence and data analysis tools, including SQL-based reporting environments
• Strong analytical and problem-solving skills
• Excellent written and verbal communication and stakeholder engagement
• Organisational and time management skills

What we offer

• Competitive salary
• Salary sacrifice childcare (where available)
• Flexible working options, including hybrid work
• Learning and development programs and study assistance
• Reward and recognition programs, health initiatives and wellbeing support
• A vibrant social club

Applicants must address the selection criteria in their application, which includes a cover letter, resume and responses to selection questions, followed by reference checks. Practical testing, psychometric, physical capacity or aptitude tests may be required, and a Working with Children Check and police check are needed.