Implementation Manager – ANZ Payments Solutions

About the role

The Implementation Manager will act as the technical expert delivering Worldpay payment solutions to merchants across Australia and New Zealand. You will work closely with merchants and internal account teams to ensure seamless integration and post‑live support.

Key responsibilities

• Lead end‑to‑end implementation projects, defining scope, managing timelines, and monitoring post‑live performance.
• Provide technical guidance to merchant technical teams, configure accounts, troubleshoot incidents, and conduct demos and training.
• Maintain regular stakeholder communication, identify risks early, and keep projects on track.
• Collaborate with global teams across time zones, adapting work hours as needed.

Required profile

• Proven experience managing technical integration projects for payment services.
• Strong communication and stakeholder‑management skills.
• Creative problem‑solver with the ability to capture and translate customer requirements.
• Self‑motivated team player capable of working independently.

Required skills

• Web technologies: CSS, HTML, JavaScript.
• Programming languages: PHP.NET, Java, C, C++.
• Operating systems: Windows, macOS, Linux, iOS, Android (plus experience is a plus).
• Database knowledge: Oracle, SQL.
• Log analysis using Splunk.