Human Resource Business Partner - Employee Relations Specialist

About the role

CPL is recruiting an Employee Relations specialist to join its small, collaborative Employee Relations team. You will partner with leaders across the organisation to give practical HR advice, manage investigations and employee relations matters, and help create positive workplace outcomes. The role suits someone with experience in disability services, aged care, case management, workplace investigations, employee advocacy or advisory roles who wants to build on their HR career.

Key responsibilities

• Advise and coach leaders on investigations, performance management, conduct concerns, grievances, workplace conflict and employee wellbeing matters.
• Manage Employee Relations casework, investigations and complex people issues.
• Partner with leaders to identify and manage people-related risks and opportunities.
• Support organisational change initiatives and workforce projects.
• Develop leader capability through coaching, education and practical support.
• Draft and coordinate responses to Fair Work Commission applications, union correspondence, disputes and industrial relations matters.
• Contribute to reviewing and improving HR policies, practices and programs.
• Work with the Employee Relations team on projects that improve employee experience.

Required profile

• Experience managing complex employee relations, advisory, case management or workplace investigations.
• Experience interpreting employment legislation, awards and workplace policies.
• Ability to balance empathy with commercial and organisational requirements.
• NDIS Worker Screening Check (the employer says it can help).
• Particularly welcome: experience in disability services, aged care, community services, industrial relations, case management, workforce management, employee advocacy or related advisory roles.

Required skills

• Strong communication skills and confidence in challenging conversations.
• Problem-solving, judgement and decision-making.
• Excellent organisational skills and ability to manage competing priorities.

What we offer

• A small, collaborative Employee Relations team.
• Varied, meaningful people matters including complex workplace investigations.
• Supportive environment with experienced HR professionals.
• Hybrid working arrangements and flexible work practices.
• Salary packaging benefits and ongoing professional development.