Guest Experience Ambassador - Pacific Fair Restaurant

About the role

Grill'd is looking for a Guest Experience Ambassador for its Pacific Fair restaurant in Broadbeach, Queensland. This is a part-time front-of-house position where you are the face of the restaurant and create memorable moments for guests every shift. No hospitality experience is needed; a background in retail or customer service is enough.

Key responsibilities

• Create next-level, memorable guest experiences
• Own the floor, till and service flow with confidence
• Bring energy, warmth and personality to every interaction
• Support the team and keep service running smoothly

Required profile

• Background in retail, customer service or another people-first role (hospitality not required)
• Thrives in fast-paced environments and stays calm under pressure
• Team player with a positive, proactive attitude
• Flexible across shifts, with availability on Friday nights and across the weekend
• Full working rights in Australia and aged 16 or older

What we offer

• Free burgers on shift and team discounts
• Structured training to build skills and grow your career
• A fast-paced, fun, team-first culture
• Rewards and incentives when the team performs well

To apply, submit through the application link. Shortlisted candidates complete a 20-minute online assessment of game-based tasks and video questions within 48 hours of applying, then attend an interview.