Governance Manager - Product Division

About the role

Troocoo is partnering with a well-established, fast-growing Australian organisation to appoint a Governance Manager within its product division, based in the CBD and inner suburbs of Brisbane. Reporting to the Head of Risk, the role sits in the first line of defence and shapes how the division governs its policies, procedures and decision-making forums. It is a permanent position with a direct report.

Key responsibilities

• Establish and maintain the division's operational governance framework so that policies and procedures are robust, consistent and compliant, with a focus on product development and pricing.
• Oversee compliance with design and distribution obligations and develop product governance arrangements.
• Partner with the second line to respond to regulatory change and anticipate future changes.
• Set the documentation strategy, including a document hierarchy aligned to the group policy framework.
• Lead the drafting, review and approval of product and pricing policies and procedures, and close gaps in existing documentation.
• Manage committee charters and terms of reference, and support governance forums with accurate papers and decision tracking.
• Keep policies and procedures current through review cycles and approvals, and embed operational controls and reporting requirements.
• Contribute to a programme improving the quality of writing, especially for board and committee papers, and build stakeholder relationships.

Required profile

• Bachelor's degree in business, finance, risk management, law or a related field.
• Around five years of experience in operational governance, compliance or technical writing, including leadership experience, ideally in insurance or financial services.
• Proven experience drafting and managing product and pricing policies and procedures.
• Experience maintaining committee charters and supporting governance forums.
• Solid understanding of governance frameworks, regulatory compliance and internal control environments.
• Strong communication and influencing skills, and the ability to learn how a division operates quickly.
• Experience in an operational product or pricing role is advantageous.

What we offer

• A visible role shaping governance across a growing division.
• A high-performance, high-integrity culture with development opportunities and job security.
• A permanent position with a direct report.