Front Office Receptionist – Port Hedland

About the role

Join G’day Group as the welcoming face of one of its parks in Port Hedland. You will be responsible for delivering a high standard of customer service to guests, handling check‑ins and check‑outs, and supporting the smooth operation of the front office.

Key responsibilities

• Process guest arrivals and departures using the park’s reservation system.
• Make and manage reservations, ensuring accurate guest accounts.
• Coordinate with housekeeping to confirm room readiness.
• Provide guests with information about the property and local attractions.
• Handle cash transactions and maintain day‑to‑day office administration.
• Maintain positive relationships with park teams, residents, and visitors.

Required profile

• Previous front‑office experience in the hospitality sector.
• Passion for delivering exceptional guest experiences.
• Strong communication and interpersonal abilities.
• Ability to work flexible hours, including weekends, public holidays, and evenings.
• Valid driver’s licence.

Required skills

• Proficiency with RMS or a comparable reservation booking system.

What we offer

• Discounted accommodation at over 300 G’day Group holiday parks nationwide.
• Discounts with G’day Rewards partners.
• Service recognition awards and access to an Employee Assistance Program.
• Opportunities for internal promotion and career development.