Front Office Receptionist – Onslow Park

About the role

We are looking for a friendly Front Office Receptionist to be the first point of contact for guests at our Onslow park. You will deliver a high‑standard of service, manage bookings and support the smooth operation of the park’s front desk.

Key responsibilities

• Provide exceptional customer service to guests and residents.
• Process guest check‑ins, check‑outs and cash transactions accurately.
• Use the park’s reservation system to make bookings, manage accounts and track accommodation readiness with Housekeeping.
• Supply guests with information about the property and local attractions.
• Perform day‑to‑day office administration tasks.
• Maintain positive relationships with park teams, residents and visitors.

Required profile

• Previous front‑office experience in the hospitality industry.
• Passion for delivering an outstanding guest experience.
• Excellent communication and interpersonal skills.
• Flexibility to work weekends, public holidays and evenings.
• Current driver’s licence.

Required skills

• Proficient computer skills, including experience with RMS or a comparable reservation booking system.
• Accurate cash handling abilities.

What we offer

• Discounted accommodation at over 300 G’day Group holiday parks nationwide.
• Discounts with G’day Rewards partners.
• Service recognition awards and access to an Employee Assistance Program.
• Opportunities for internal promotion and career development.