Food & Beverage Supervisor

About the role

TFE Hotels is recruiting a Food & Beverage Supervisor for its Hannah St Hotel, a new luxury hotel in Melbourne's Arts and Entertainment precinct. You will support the F&B team in delivering consistently exceptional service while keeping day-to-day operations running smoothly, through coaching, collaboration and hands-on leadership.

Key responsibilities

• Lead the team during service to deliver exceptional guest experiences and operational excellence.
• Provide day-to-day coaching, guidance and support to F&B team members.
• Monitor service standards and resolve guest concerns promptly and professionally.
• Coordinate daily operations so service is delivered efficiently across the venue.
• Support rostering, onboarding and capability development of team members.
• Maintain compliance with workplace health and safety, food safety and RSA requirements.
• Assist with stock control, ordering and operational planning.
• Foster a collaborative, inclusive and high-performing team culture.

Required profile

• Demonstrated experience leading hospitality teams in a restaurant, bar or food service environment.
• Ability to coordinate service operations while keeping guest experiences exceptional, and to manage competing priorities during busy service periods.
• Flexibility to work a rotating roster, including evenings, weekends and public holidays.
• Current RSA certification (where required) and a Food Safety or Food Handling certificate (where required).
• A leadership or hospitality qualification is advantageous.

Required skills

• Strong coaching, communication and conflict resolution skills.
• Excellent interpersonal and communication skills, teamwork and ability to stay calm under pressure.
• Professional presentation and a positive, guest-focused attitude.

What we offer

• Career growth and accredited learning pathways (Learn, Earn & Grow).
• Hotel and dining discounts across the group's hotels and brands.
• Access to career opportunities across the group's global network.
• Discounts on groceries, shopping, entertainment, travel and everyday essentials.
• Wellbeing support, including an Employee Assistance Program.
• Birthday leave, parental leave, purchased leave and life leave.