Food and Beverage Supervisor - Esprit Noir & Le Rivage

About the role

Sofitel Sydney Darling Harbour is looking for a Food and Beverage Supervisor to lead service across its two venues, Esprit Noir (the sophisticated lobby bar) and Le Rivage (the poolside bar). The role suits an experienced F&B professional who enjoys being on the floor, leading a team and creating memorable guest experiences.

Key responsibilities

• Lead, coach and motivate the F&B team, fostering teamwork, accountability and the Sofitel Heartist attitude
• Oversee day-to-day service at both venues, keeping standards of service, presentation and guest experience high
• Coordinate service flow, team deployment and operational requirements
• Engage with guests, anticipate their needs and handle feedback, requests and service recovery
• Support the team with knowledge of food, cocktails, wine and champagne
• Assist with stock management, ordering, stocktakes and minimising wastage
• Support revenue generation through effective service and upselling
• Assist with POS operations, charging and end-of-shift reconciliation
• Support onboarding, training and development of team members
• Work with Kitchen, Bar and wider hotel teams, and maintain presentation, hygiene, responsible alcohol service and health and safety standards

Required profile

• Proven supervisory or senior operational F&B experience, ideally in a premium, luxury or high-volume environment
• Strong knowledge of bar and restaurant operations and service flow
• Confidence leading and developing a team in a fast-paced environment
• Current RSA certificate and full Australian working rights
• Flexibility to work a rotating roster including mornings, evenings, weekends and public holidays

Required skills

• Stock control, POS operations, revenue generation and cost awareness
• Excellent organisation, attention to detail and ability to manage competing priorities