Field Service Technician

About the role

Join a growing specialist in coffee solutions as a Field Service Technician. You will travel to client sites across Brisbane and the surrounding region, delivering on‑site repairs, maintenance and training for commercial coffee equipment.

Key responsibilities

• Perform on‑site repairs of espresso machines, automatic coffee machines, tea brewers and grinders.
• Carry out scheduled preventive maintenance and equipment run‑up.
• Install new equipment, demonstrate operation and provide operator training.
• Offer technical phone support to customers.

Required profile

• Proven experience repairing automatic coffee machines.
• Valid driver’s licence and ability to lift and move loads up to 30 kg.
• Strong customer‑service orientation and ability to work independently.
• Technical aptitude in at least one of electronics, mechanical systems or plumbing, with willingness to learn the others.
• Current up‑to‑date vaccination status or willingness to be vaccinated.

Required skills

• Automatic coffee machine repair
• Electronics
• Mechanical systems
• Plumbing
• Field service mobility software
• Technical phone support

What we offer

• Permanent full‑time employment with a company car.
• Flexible working conditions and sustainable work‑life balance.
• Comprehensive benefits including birthday leave, gym discounts, employee assistance program and education support.
• Extensive training and clear growth opportunities as the business expands.