Field Service Technician - Emergency Refuge Chambers

About the role

MineARC Systems, a Perth-headquartered manufacturer of emergency refuge chambers and remote monitoring, tracking and communications technologies, is seeking a Field Service Technician to join its Kewdale-based Service Department. The role reports to the Service Manager and involves travelling to sites where clients have MineARC products installed at their remote operations.

Key responsibilities

• Provide technical support and on-site servicing of MineARC Refuge Chambers
• Diagnose and repair technical issues where possible
• Provide ongoing support and training to clients on how to use and service MineARC products
• Maintain accurate records
• Assist with technical installations and commissioning
• Promote MineARC products where possible

Required profile

• Genuine interest in technology and innovation, with a strong mechanical aptitude and hands-on experience using tools
• Ability to travel domestically and internationally, including at short notice
• Customer service focus and excellent communication skills
• Previous exposure to underground mining is highly regarded but not essential
• Current driver's licence

Required skills

• Basic understanding of electronics, networking and control systems (highly desirable)
• Fault-finding and UPS system experience (advantageous)
• Ability to train small groups once up to speed

What we offer

• Weekly pay
• Free gym with 24/7 access
• Career progression opportunities
• Social club and regular events
• Travel to Australia and South East Asia
• Recovery day program to improve work-life balance