Field Manager - REEF Network Infrastructure

About the role

Ventia is hiring a Field Manager for its REEF network infrastructure in Mackay, Queensland. The role supports the reliability of the REEF fibre network, exchange facilities, transmission systems and power infrastructure through planned maintenance, fault response, network restoration and stakeholder coordination. It is a permanent full-time, hands-on, field-based position working largely autonomously, with occasional after-hours response to service outages.

Key responsibilities

• Complete planned maintenance on fibre networks, exchange facilities, transmission equipment, generators, batteries, UPS systems and associated infrastructure
• Respond to faults, service outages, asset strikes and network restoration activities
• Diagnose equipment and network faults and coordinate their resolution
• Support BYDA enquiries and third-party works to protect network assets
• Occasionally supervise subcontractors doing civil, hauling, fibre splicing and testing work
• Ensure all work is done safely and in line with contractual, regulatory and environmental requirements
• Build relationships with clients, stakeholders and internal teams

Required profile

• Experience in telecommunications, utilities, critical infrastructure or field maintenance environments
• Self-motivated, safety-focused and able to work autonomously while managing competing priorities
• Proactive about safety, continuous improvement and customer service

Required skills

• Strong problem-solving, communication and stakeholder management skills
• Willingness to learn technical skills across a diverse asset portfolio
• Nice to have: fibre optic, transmission, exchange or carrier network knowledge; exposure to optical transmission, Ethernet/IP, SDH/PDH or DWDM; understanding of DC power systems, batteries, UPS and standby generators; ability to review BYDA plans and use cable locating equipment

What we offer

• Permanent full-time position with long-term contract stability
• Tool of trade vehicle
• Career development opportunities and supportive leadership
• Retail discounts, travel savings, novated leasing, banking benefits and private health discounts
• Wellbeing initiatives including Fitness Passport