Field Forklift Mechanic / Service Technician

About the role

Crown Equipment, the largest forklift service provider in Australia, is hiring a full-time field-based Forklift Mechanic / Service Technician in Cootamundra. The role delivers quality service to customers while performing scheduled maintenance and safety and function checks. It suits mechanically minded people, including those changing careers from fields such as electrical or building, with an 8-week onboarding and training program.

Key responsibilities

• Servicing and repairing material handling equipment in a dedicated territory and customer base
• Perform routine maintenance and service work, both reactive and planned
• Maintain accurate service records of work performed
• Use field-based mobile technology to manage your daily schedule and enter inventory on the company's service van and customer sites
• Prepare field-based quotes for customers after completing jobs
• Record notes and file service records, providing high-level customer service
• Keep up to date with technical knowledge, including automation and telematics, and industry trends and new products
• Partner with the company to maximise additional sales and service across the customer base

Required profile

• Prior experience as a forklift mechanic or service technician is highly regarded but not essential
• Ability to perform scheduled maintenance, safety checks and repairs
• Demonstrated mechanical aptitude and strong problem-solving skills
• Strong attention to detail, ability to work independently and as part of a team
• Good communication and customer service skills

What we offer

• Competitive hourly pay with incentives and regular overtime availability
• Industry-leading induction and ongoing specialised training, with career progression into management, internal roles or engineering
• Uniforms, jackets, hats, beanies and PPE supplied
• Fully equipped service vans or weekly tool allowances
• Benefits program with discounts and cashback from over 400 retailers, corporate private health insurance rates, and an employee assistance program