Family Contact Supervisor (Coffs Harbour and Port Macquarie)

About the role

Wesley Mission's Keeping Connected family contact service, a wraparound to its Out of Home Care team, is recruiting Family Contact Supervisors on a casual basis in Coffs Harbour and Port Macquarie. The role supports children, birth parents and foster carers in quality, meaningful interactions, monitoring family visits and providing transport, respite or mentoring when requested. It reports to the Team Leader, works in a team of supervisors and covers seven-day shifts including mornings, afternoons/evenings and weekends.

Key responsibilities

• Monitor family visits between children and their families and provide a report on observations
• Provide transport, respite or mentoring services to children and young people as requested
• Ensure children arrive safely and on time for visits and appointments, and maintain a child protection focus
• Keep accurate records and statistics and provide reports when required, meeting DCJ and Children's Court requirements
• Work with government and non-government agencies in the best interests of the child
• Complete induction and on-the-job training, attend supervision sessions and team meetings

Required profile

• HSC or equivalent (Cert III)
• Experience working with children and families facing challenges
• Availability for flexible hours, including evenings and weekends
• Current unrestricted driver's licence and a reliable, fully insured vehicle; private vehicle use is paid by kilometres
• Current first aid certificate and Working with Children Check
• Ability to work independently and as part of a team

Required skills

• Excellent verbal and written communication skills
• Desirable: knowledge of therapeutic and family preservation care frameworks, conflict resolution and Microsoft Office

What we offer

• Pay at SCHADS Level 3, starting at $40.49 plus casual loading, under the Social, Community, Home Care and Disability Services Industry Award 2010
• Regular supervision, support and professional development opportunities

To apply, send a CV and a cover letter addressing the selection criteria to the Team Leader.