Executive Assistant – Small Business Banking (GM Support)

About the role

This permanent position supports two General Managers in Small Business Banking, helping drive Business Performance and Strategic Partnerships. Working in a high‑performing hybrid environment, the Executive Assistant acts as an extension of senior leadership, ensuring priorities are met efficiently.

Key responsibilities

• Provide high‑quality administrative, secretarial and business support with discretion.
• Manage complex diaries, inboxes and competing priorities for the General Managers.
• Draft, coordinate and manage correspondence on behalf of the leaders.
• Schedule internal and external meetings, prepare briefing packs, agendas and meeting materials.
• Facilitate meetings, take minutes, track actions and follow‑up to ensure execution.
• Serve as central contact for senior stakeholders, executive assistants and broader teams.
• Plan and deliver end‑to‑end events such as leadership forums, off‑sites and team engagements.
• Coordinate complex travel itineraries and logistics across multiple locations.
• Support recruitment, onboarding and HR processes through relevant systems.
• Manage expenses, invoicing and financial tracking in line with policies.
• Identify and implement process improvements while ensuring compliance with governance and risk frameworks.

Required profile

• Proven experience as an Executive Assistant supporting senior leaders in a fast‑paced environment.
• Strong capability in managing complex schedules and competing priorities.
• Excellent organisational, judgement and stakeholder‑management skills.
• Ability to work autonomously and as part of a collaborative team.

Required skills

What we offer

• Permanent role within a leading Australian bank.
• Hybrid work model supporting work‑life balance.
• Opportunities to contribute to strategic initiatives across Business Performance and Strategic Partnerships.