Event & Lifestyle Coordinator – Parasol Melbourne

About the role

The Lifestyle Coordinator supports daily community operations at Greystar’s Parasol property in Melbourne, helping to boost resident satisfaction and retention through seamless move‑in assistance, event programming, and front‑desk services.

Key responsibilities

• Welcome prospects and residents, provide tours, and ensure a comfortable waiting experience.
• Answer phone calls, route inquiries, and follow up on service requests.
• Maintain guest suite schedules, oversee loading dock/elevator usage for move‑ins and move‑outs, and ensure cleanliness.
• Log and notify residents of package deliveries within 24 hours.
• Prepare amenities for tours and resident use.
• Design, execute, and evaluate innovative community events, services, and programs.
• Curate local area information on restaurants, shops, and services, and maintain relationships with concierge vendors and local businesses.
• Monitor the Lifestyle email account, respond promptly, and promote events and programs.

Required profile

• Strong customer‑service orientation with a friendly, professional demeanor.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast‑paced community environment.
• Good communication skills, both verbal and written.
• Proactive attitude toward developing resident‑focused programs.

Required skills