Enterprise Account Manager

About the role

Culture Amp, the employee experience platform used by 25 million employees, is hiring an Enterprise Account Manager in Melbourne. This is a client-focused enterprise sales role: the Account Manager identifies, engages and closes add-on and upgrade sales within a defined set of existing clients, building strategic relationships with senior decision-makers and driving expansion beyond renewal.

Key responsibilities

• Identify and engage CA enterprise customers through CS introductions, calls, emails, LinkedIn outreach and marketing events, virtual and in person.
• Develop points of view and tailored outreach and account strategies for Tier 1 clients.
• Run customised product demonstrations for HR executives and present business cases based on data insights and ROI.
• Build and manage the client pipeline, guiding clients from discovery to close.
• Work with Legal, Procurement, Security, Solution Consulting and People Science to unblock complex deals.
• Maintain pipeline, forecasting and activity data in Salesforce to meet quarterly client quotas.
• Navigate complex enterprise buying groups and build executive relationships.

Required profile

• 5-7+ years of quota-carrying, closing sales experience, focused on client sales in enterprise or large commercial environments.
• Proven SaaS sales experience, ideally in HR Tech or a related field.
• Ability to self-source opportunities and exceptional executive presence with VP and C-suite audiences.
• Track record of closing complex deals through cross-functional collaboration.

Required skills

• Sales methodology such as MEDDPICC and deal-stage progression.
• Building business cases and using data to influence stakeholders.
• Working knowledge of Gong, 6Sense, ZoomInfo and Salesforce.

What we offer

• Employee share option program.
• Learning programs, coaching, quarterly refresh days, an extended end-of-year break and a monthly wellbeing allowance.
• Inclusive parental leave from day one.
• MacBook and budget for a home workspace.
• Five annual social impact days.
• Medical insurance for you and your family (US and UK only).