Ecommerce Assistant

About the role

White Fox is looking for an enthusiastic Ecommerce Assistant to join its fast‑growing online fashion team in Rosebery. You will play a key part in keeping product listings fresh, ensuring a seamless shopping experience across multiple international storefronts, and supporting the launch of new collections.

Key responsibilities

• Support the creation and management of product listings, including descriptions, tagging, content and e‑commerce images.
• Maintain and merchandise products across AU, US and UK storefronts.
• Manage on‑site search functionality to improve product discoverability.
• Collaborate with creative, graphics and buyer teams to update site and app content for all regions.
• Ensure product imagery and videos are on‑brand and highlight items effectively.
• Coordinate workflow from stock arrivals to online publication and merchandising.
• Assist with collection launches, banner updates and site releases.
• Create new website categories and refresh existing collections with new styles.
• Work with web developers to maintain and enhance AU, UK and US websites.
• Identify and resolve friction points in the customer journey to improve UX.
• Troubleshoot site issues, test new features and support smooth site operation.

Required profile

• Tertiary qualification in Marketing, Communications, PR, Digital Marketing or a related field (desirable).
• Strong communication and interpersonal abilities.
• High attention to detail and ability to meet deadlines.
• Ability to work both independently and as part of a team.
• Willingness to learn quickly and commit to continuous professional development.

Required skills

• Experience with eCommerce platforms (desirable).

What we offer

• Modern office in Rosebery with on‑site parking.
• Full access to White Fox Wellness facilities: pilates, gym and sauna.
• Unlimited coffee bar and stocked kitchen.
• Monthly clothing allowance plus ongoing staff discounts.
• Regular team events and internal celebrations.
• Long‑term career growth within a fast‑growing Australian fashion company.