Early Career Claims Analyst, Casualty

About the role

AIG Australia is recruiting for an Early Career Claims Analyst position in Casualty, focused on Public Liability claims (personal injury and property damage). The role sits within the Claims team and offers hands-on experience in commercial insurance claims, with mentoring from experienced claims professionals. Applications close on 20 December 2026 and the position starts in March 2027.

Key responsibilities

• Manage casualty claims from notification through investigation, assessment, reserving and resolution, supported by experienced claims professionals.
• Review policy coverage and understand policy terms, liability, quantum and relevant legal considerations.
• Investigate claims, gather information and work with internal and external experts to support claim outcomes.
• Communicate clearly and professionally with clients, brokers, underwriters, legal advisers and service providers.
• Maintain accurate and timely claim records and escalate complex matters with sound judgement.
• Contribute to the Casualty Claims team through technical training, continuous improvement and team projects.

Required profile

• Graduated within the last two years before 2027.
• Outstanding academic and extracurricular achievement, with strong analytical and interpersonal skills.
• Enthusiasm for and commitment to the insurance industry.
• Desirable: tertiary qualification in Commerce, Economics or Law.

Required skills

• Excellent computer skills, including the Microsoft Office suite.
• Good verbal and written communication and customer service mindset.
• Ability to prioritise tasks, manage time and analyse data for decisions.

The role is based in the office four days per week. AIG's Early Career program combines experiential learning, technical training, performance assessments, mentoring and exposure to senior leaders over two years.