Dockhand – Marina Operations

About the role

Sanctuary Cove Marina is seeking an energetic Dockhand to join its team on the Gold Coast. The role combines customer‑facing service with hands‑on marina operations, ensuring a safe, clean and welcoming environment for all vessel owners.

Key responsibilities

• Assign casual berths, monitor the marina area and oversee vessel movements.
• Assist with WH&S standards and environmental compliance across the marina.
• Deliver an exceptional service experience for marina customers.
• Liaise with security for after‑hours vessel arrivals.
• Record water and electricity meter reads and perform daily fuel dips.
• Keep work vessels and golf buggies clean, detailed and maintain scheduled servicing.
• Support general marina maintenance and upkeep projects as required.

Required profile

• Previous experience in the marina industry with solid knowledge of standard operations.
• Current boat licence and ability to swim.
• Outstanding customer‑service skills with a sense of urgency in a busy environment.
• Quick thinker with excellent internal and external communication.
• Experience in repairs and maintenance within a marina setting is highly desirable.

Required skills

What we offer

• Competitive remuneration and a fun, supportive work environment.
• Generous wine, dining and hotel discounts.
• On‑site parking and lifestyle platform with 400+ retailer discounts.
• Salary‑sacrificing, financial education and wellbeing programmes.
• Career progression through Mulpha Academy and study assistance.
• Opportunities to work at major events such as the Sydney International Boat Show.