Disaster Recovery Lead

About the role

Metro Trains is looking for an experienced Disaster Recovery Lead to join its Technology Division. You will safeguard the enterprise's IT disaster recovery capability within the IT Service Management function, developing and maintaining disaster recovery and business continuity frameworks so that critical services, applications, infrastructure and data can be recovered after major incidents or technology disruptions. The role is permanent, based at the Collin Street office, and requires participation in the on-call roster.

Key responsibilities

• Lead and enhance the organisation's disaster recovery and business continuity capability.
• Develop, maintain and test recovery plans for critical technology services and systems across operational technology and the wider OCMS division.
• Ensure recovery requirements are embedded across OCMS operations, service management and project delivery.
• Coordinate disaster recovery exercises, including tabletop and live testing.
• Identify and manage resilience risks, driving remediation and continuous improvement.
• Partner with business, technology and third-party providers to strengthen recovery readiness.
• Advise on disaster recovery and resilience best practice, and develop policies, procedures and recovery documentation.
• Deliver tabletop exercises and live testing to raise awareness of recovery programs.
• Monitor, report and improve recovery performance, compliance and testing outcomes.

Required profile

• Extensive experience in disaster recovery, business continuity, IT service management, technology operations or risk.
• Proven ability to develop and deliver enterprise-wide disaster recovery programs.
• Experience leading disaster recovery testing and recovery exercises.
• Strong communication with technical and non-technical stakeholders, able to turn technical risks into clear business outcomes.

Required skills

• Understanding of RTO, RPO, business impact assessment and technology recovery principles.
• Knowledge of cloud, infrastructure, application, network and data recovery.
• ITIL, Business Continuity or Disaster Recovery certification desirable; cyber and ransomware recovery experience advantageous.

Applications close on Tuesday 10 November 2026.