Dental Assistant - Receptionist

About the role

Bupa Dental Ipswich is hiring a Dental Assistant who also handles reception duties. The role provides a high-quality front-office experience within the dental practice, overseeing patient appointments, billing, payments and records, while supporting clinical care delivery, patient education on dental health and the smooth running of the practice. It is a permanent full-time position, Monday, Tuesday, Thursday and Friday plus alternate Wednesdays.

Key responsibilities

• Provide chair-side assistance to dental professionals during treatment, including suction, passing instruments and materials, mixing techniques, assisting with x-rays and knowledge of instrumentation.
• Clean and prepare the treatment room, instruments and equipment according to infection control standards and BDC procedures.
• Follow service quality standards and work health and safety policies.
• Manage appointment schedules, including booking, cancellation, rebooking and confirmation.
• Oversee patient appointments, billing, payments and records.

Required profile

• Dental assisting experience is highly regarded, especially with implant placement, but candidates building their dental experience are also welcome.
• Ability to work with a medium level of accountability or discretion.
• A Working with Children Check permit is required for successful candidates.

What we offer

• Free undercover parking and a convenient location near the Riverlink bus stop.
• Continuous learning, development programs and internal career pathways.
• Employee benefits through a partnership program, including health insurance discounts and discounts from partners such as Apple, Samsung, JB Hi-Fi, plus gym and spa discounts.