Customer Service Representative – Retail Store

About the role

Join the Reddy Express team as a Customer Service Representative, delivering exceptional experiences to store guests while keeping the environment clean, stocked, and welcoming. This fast‑paced role requires strong multitasking abilities and effective time management.

Key responsibilities

• Provide friendly, efficient service to all customers.
• Maintain store cleanliness, organization, and product availability.
• Assist with stocking shelves, merchandising, and promoting specials.
• Handle cash transactions and operate point‑of‑sale equipment.
• Perform moderate to heavy lifting and reach for merchandise as needed.

Required profile

• Focused on delivering outstanding customer service.
• Comfortable working both independently and as part of a team.
• Willing to work flexible hours, including late nights, early mornings, and weekends.
• Able to stand for long periods and handle physical tasks.
• Ready to learn and promote a wide range of products and specials.

Required skills

What we offer

• Opportunity to work with a leading retail brand in Australia.
• Flexible scheduling with core Friday evening shift (17:30‑midnight).
• Supportive team environment focused on safety and growth.