Customer Relations Manager

About the role

Taipan, a leading hydraulic hose and fittings company, is seeking a Customer Relations Manager for its Adelaide branch. The role blends office work with regular travel across South Australia to build and maintain strong customer relationships.

Key responsibilities

• Answer inbound telephone sales and technical enquiries.
• Develop, manage, and nurture relationships with customers and key accounts.
• Use strategic planning to understand customer needs and propose customised hydraulic solutions.
• Act as the primary point of contact for key accounts, coordinating with internal teams.
• Proactively engage customers, generate new enquiries, and conduct frequent onsite visits.

Required profile

• Passion for hydraulics and a strong customer‑focused mindset.
• Willingness to travel regularly throughout South Australia.
• Excellent communication and interpersonal skills.

Required skills

• Knowledge of hydraulic systems and components.

What we offer

• Competitive salary.
• Fully maintained company ute for professional and personal use.
• Unlimited fuel card.
• Laptop, mobile phone, and internet access.
• Monthly staff lunches, employee assistance program, and regular personal development sessions.
• Opportunities for career progression and internal promotion.