Credit Officer

About the role

Mars Recruitment is recruiting a Credit Officer for a well-established national business, reporting to the Credit Manager. You will support the day-to-day credit function, manage customer accounts and work closely with internal sales teams and external customers. Cultural fit, attitude and willingness to learn are valued alongside technical experience.

Key responsibilities

• Manage customer accounts and maintain accurate account information
• Perform bank and account reconciliations
• Allocate and receipt customer payments
• Monitor outstanding balances and follow up on overdue accounts
• Send customer statements and payment reminders
• Assist with debt collection and place accounts on hold where required
• Respond to internal and external customer queries
• Support job approval and account checks
• Manage a shared inbox so enquiries are actioned in a timely way

Required profile

• Previous experience in accounts, credit, finance administration or customer service (credit experience is advantageous but not essential)
• Strong organisational skills and ability to manage competing priorities
• Excellent communication skills and a friendly, approachable manner
• Confidence handling a high volume of emails and enquiries
• Attention to detail, proactive problem solving and a willingness to learn new systems
• Ability to work independently and collaboratively
• Full working rights in Australia and willingness to undergo a National Police Check

What we offer

• Salary of $70,000-$75,000 plus superannuation
• Friendly, inclusive and supportive team environment
• Paid birthday leave and paid parental leave
• Ongoing learning and development opportunities
• Training provided on internal systems, processes and industry requirements

To apply, submit your resume through the apply button on the advert.