Counsellor / Case Worker - Redress Support Services

About the role

Relationships Australia NT is seeking an experienced and compassionate Counsellor/Case Worker for its Redress Support Services team, a newly funded additional role. Working within the National Redress Scheme Support Service program, you will provide trauma-informed counselling, case management and advocacy that helps people who have experienced institutional childhood sexual abuse access the National Redress Scheme. This is a full-time, fixed-term, on-site position.

Key responsibilities

• Deliver high-quality trauma-informed counselling and therapeutic casework.
• Support clients through every stage of the National Redress Scheme application process.
• Advocate on behalf of clients and liaise with legal services, statutory bodies and community organisations.
• Provide practical and emotional support to people affected by institutional childhood sexual abuse, out-of-home care and forced adoption practices.
• Facilitate community education sessions and promote awareness of the Redress Scheme across the Northern Territory.
• Build strong relationships with stakeholders and partner organisations, and take part in outreach to rural, regional and remote communities.
• Maintain accurate client records and contribute to reporting and funding requirements.
• Take part in professional supervision and ongoing professional development.

Required profile

• Tertiary qualification in Social Work, Psychology, Counselling or another relevant discipline.
• Experience providing counselling and case management to people experiencing complex trauma.
• Understanding of trauma-informed and culturally safe practice, and experience working with Aboriginal communities.
• Excellent communication, relationship-building and stakeholder engagement skills; able to work independently in a collaborative team.
• Confidence facilitating community education sessions and willingness to travel throughout the Northern Territory.
• Satisfactory Northern Territory working with children check, national criminal history check and a current NT driver's licence.

Required skills

• Desirable: knowledge of the National Redress Scheme and the Royal Commission into Institutional Responses to Child Sexual Abuse.
• Desirable: experience representing an organisation through networks, forums and community engagement.

What we offer

• 5 weeks annual leave plus 17.5% leave loading and 3 extra paid Christmas closure days.
• Up to $3,000 professional development funding per year.
• Employee Assistance Program, one paid Wellness Day and regular cultural and wellbeing events.
• Salary packaging with up to $15,899 tax-free per year and $2,650 in meal and entertainment benefits.
• Relocation assistance of up to $4,000 for eligible interstate candidates.

Applications are processed as received; interested candidates should contact the employer directly to discuss the position.