Control Room Operator - Industrial Site

About the role

MSS Security is looking for an experienced full-time Control Room Officer to join its security team serving a major industrial site in the Port Kembla region. The role centres on control room operations, including CCTV and alarm monitoring, incident management, access control, communications and coordinating security responses. Previous rapid response experience is required, as the officer also responds to alarms, incidents and security matters across the site.

Key responsibilities

• Monitor CCTV, alarms, access control and security systems
• Manage and coordinate responses to incidents and emergencies
• Communicate with security officers, site personnel and emergency services
• Maintain accurate incident logs and reports
• Conduct rapid response patrols and attend incidents when required
• Perform access control, patrols and security inspections
• Provide professional customer service and stakeholder engagement

Required profile

• Previous control room security experience
• Demonstrated rapid response experience
• Current NSW Security Licence
• Current First Aid Certificate
• Current full driver licence
• Valid work rights
• Flexibility to work rotating days, nights, weekends and public holidays
• Industrial or high-security experience highly regarded

Required skills

• Strong computer, CCTV and reporting skills
• Excellent communication and decision-making skills
• Ability to remain calm under pressure
• Professional presentation and strong work ethic

What we offer

• $30.23 per hour plus superannuation and shift loading
• Ongoing training and development
• Supportive team environment
• High-profile industrial site

To apply, use the Apply button on the listing and answer a few simple questions and upload your CV.