Consultant, Data Scientist (Marketing)

About the role

The Data Scientist Consultant will join NAB's Data & Analytics Customer Decisioning team, driving advanced machine‑learning and generative AI solutions that enhance customer experiences across Australia and New Zealand. You will work closely with product, engineering and analytics partners to embed AI‑powered personalization, recommendation and decisioning models into the Customer Brain platform.

Key responsibilities

• Lead the adoption of advanced ML and GenAI across Customer Brain use cases.
• Support experimentation with generative and agentic AI automation capabilities.
• Develop and maintain personalization, recommendation and decision‑making models.
• Collaborate with Data Engineering and Platform teams to operationalise scalable analytics solutions.
• Identify efficiency and outcome improvements through AI‑enabled automation.
• Contribute reusable analytical assets, feature‑engineering pipelines and modelling standards.

Required profile

• Proven experience building and deploying machine‑learning and GenAI solutions that deliver business impact.
• Strong data‑science expertise with structured and unstructured datasets.
• Solid understanding of customer and digital data sources.
• Ability to translate data insights into actionable recommendations.

Required skills

• SQL
• Python
• PySpark
• Spark ML
• Cloud platforms (AWS, Azure or GCP)
• GitHub for source‑code control

What we offer

• An inclusive, equity‑focused culture that values diverse backgrounds.
• Opportunities to work on cutting‑edge AI projects within a leading financial institution.
• Support for continuous learning and professional development.