Community Manager

About the role

As a Community Manager for Stockland Halcyon, you will be the primary ambassador for vibrant over‑50s lifestyle communities in South‑East Melbourne. You will work directly with homeowners, ensuring day‑to‑day operations run smoothly, safely and within budget while fostering a sense of connection and belonging.

Key responsibilities

• Oversee daily community operations, ensuring compliance with legislative, regulatory and Stockland standards.
• Build and maintain trusted relationships with homeowners, acting as their main point of contact.
• Coordinate community activities, facilities, and events that promote engagement and wellbeing.
• Collaborate with maintenance officers, contractors and service providers to meet landscaping, maintenance and operational needs.
• Manage community administration, reporting and governance, delivering accurate and timely information.
• Identify and resolve community issues early, maintaining impartiality and confidentiality.
• Support continuous improvement initiatives to enhance homeowner experience.

Required profile

• Genuine enjoyment of working with diverse people and creating welcoming environments.
• Calm, professional demeanor with strong attention to detail.
• Ability to multitask, manage competing priorities and work independently.
• Resilient, adaptable and accountable, with a customer‑centred mindset.

Required skills

• Microsoft Office