Coach - Bundaberg

About the role

IMPACT Community Services Limited, a community-owned organisation supporting vulnerable and marginalised people since 1978, has multiple vacancies for Coaches based in its Bundaberg office until 30 June 2027. The Coaches run a voluntary WorkFit program that helps people gain and keep employment.

Key responsibilities

• Recruit eligible job-seeker clients by promoting the program with local employment service providers and community organisations
• Help clients write fit-for-purpose resumes and cover letters and access online learning
• Deliver one-on-one and group training on job preparation and interview techniques
• Build clients' resilience and job readiness through training
• Support clients in developing new, transferable skills to secure employment
• Provide initial support to employers and clients after the client has found work

Required profile

• Track record delivering non-vocational training in a supportive, group environment
• Demonstrated experience helping clients overcome barriers to employment participation
• Sound written, verbal, facilitation and networking skills
• Time management skills to case manage up to 150 clients
• Excellent digital literacy, with a focus on digital learning and a willingness to train others

What we offer

• Rostered day off every two weeks and a long weekend
• Birthday bonus day off
• Paid 2 hours per month to donate to a chosen cause
• Salary packaging up to $18,500 per year
• Advancement opportunities, leadership programs and a Leadership Lab
• Workplace chaplaincy and an external employee assistance program
• Reimbursement for Working with Children clearance

To apply, submit a cover letter explaining why you are a good match, your current resume and the position description.