Clinical Governance Lead

About the role

The Clinical Governance Lead ensures the safe, effective and high-quality delivery of health services by overseeing the Clinical Governance Framework and subcontractor compliance. Reporting to the Head of Health Services, the role applies senior clinical experience in nursing or allied health to manage audits, complaints, incidents, credentialing, governance forums, policy reviews and reporting for ADF candidates. The position is based in Canberra and Melbourne.

Key responsibilities

• Clinical governance and risk management: provide expertise in clinician credentialing, complaints management and incident investigation; oversee investigations of privacy breaches, clinical incidents and quality concerns; maintain oversight of subcontractor compliance with the Clinical Governance Framework
• Quality assurance and auditing: develop and run annual audit programs (clinical governance, site, credentialing, training and accreditation), document findings, track corrective actions and drive continuous improvement
• Policy and documentation: lead the review and maintenance of the Clinical Governance Framework and coordinate reviews of policies, procedures and clinical documentation for medical and psychological candidate assessments
• Stakeholder engagement: build relationships with Defence representatives, the Office of the Chief Medical Officer, the Office of the Chief Psychology Officer, subcontractors, legal and commercial teams and operational health services teams; chair governance committees and forums and track action items
• Reporting and analytics: manage incident and complaints data in digital governance platforms and produce weekly and monthly reports on incidents, audits and governance actions, partnering with Data and Analytics teams

Required profile

• Tertiary-qualified clinician (nursing or allied health) with 3+ years in a senior or lead role
• Relevant qualification in Nursing, Allied Health, Medicine or a related healthcare discipline
• Demonstrated experience in clinical governance, quality management, healthcare compliance, risk management or clinical operations
• Experience managing complaints, incidents and clinician credentialing processes
• Exceptional written communication skills, with experience preparing governance reports, policies and executive-level documentation
• Ability to manage multiple priorities, deadlines and stakeholder expectations

Required skills

• Understanding of clinical audit, risk management, clinical effectiveness, education and training, and information governance
• Desirable: Defence health service experience, civilian allied health experience, governance platform or document control system experience, and knowledge of healthcare accreditation and compliance frameworks

Applications are submitted online through the recruiter's platform; the deadline is 13 November 2026. Applications are open to all qualified Australian citizens.