Client Liaison Officer

About the role

The Client Liaison Officer will act as the primary point of contact for home‑building clients throughout their construction journey. Based in Osborne Park, you will ensure seamless communication between clients and the internal construction, administration and pre‑start teams, helping to protect the builder’s reputation for service excellence.

Key responsibilities

• Manage client communication from contract signing through to handover.
• Coordinate updates, documentation and approvals with relevant internal teams.
• Work closely with construction, admin and pre‑start teams to keep projects on track.
• Handle client queries, variations and general support tasks promptly.
• Maintain a positive customer experience throughout the build.

Required profile

• Proven experience in a client‑focused role within the residential building industry in Perth.
• Strong communication and problem‑solving abilities.
• Confidence working in a fast‑paced, high‑volume environment.
• Proactive approach with exceptional customer service skills.
• Full Australian working rights and local Perth experience.

Required skills

• None explicitly listed.

What we offer

• Secure, full‑time permanent position with a respected and growing builder.
• Supportive team culture in an Osborne Park office.
• Career progression opportunities.
• Exposure to a diverse portfolio of home designs.