Change Experience Specialist

About the role

EY is looking for highly motivated and experienced Change Experience Specialists at manager level to join its team. The role shapes and delivers end-to-end change blueprints for complex transformations, bringing together new systems, operating models and ways of working into a cohesive, enterprise-wide approach. It can be performed from any of EY's offices across Australia, and roles can potentially be adjusted to work flexibly with reduced hours.

Key responsibilities

• Design and lead the change architecture, including strategy, roadmap and end-to-end change journey across initiatives and stakeholder groups
• Translate enterprise strategy into organisational change, assessing workforce, leadership and operating model impacts and supporting future-state design
• Lead change design across complex transformation programs, sequencing initiatives to minimise disruption and improve readiness
• Deliver a cohesive approach across people, process, technology and experience
• Shape compelling change narratives that simplify transformation and drive alignment, engagement and trust
• Drive stakeholder and senior leader alignment through impact assessments, engagement strategies and a people-centred approach

Required profile

• Experience in consulting, change management, organisational development or a related discipline
• Proven experience shaping and delivering end-to-end change for complex transformation programs such as operating model or system change
• Experience conducting change impact assessments and translating strategy into practical change interventions
• Australian citizenship with baseline (or higher) security clearance, or eligibility to obtain clearance

Required skills

• Strong capability in designing and leading enterprise-wide change initiatives across multiple workstreams
• Ability to integrate people, process, technology and organisational design into a cohesive change approach
• Strong stakeholder engagement and facilitation skills, including working with senior leaders
• Nice to have: experience supporting organisation and workforce design, developing change narratives, applying human-centred design or behavioural change approaches, and strong commercial awareness

What we offer

• Career development with future-focused skills
• Flexible work arrangements
• Benefits including a yearly wellness incentive, an extra 8 weeks of flex leave per year, and family-friendly policies including up to 26 weeks of gender-neutral paid parental leave