Business Support Coordinator

About the role

The Business Support Coordinator provides high‑quality operational and administrative support to sector leaders within AECOM's Water and Infrastructure team. Based in the Melbourne office, the role partners across operations to ensure compliance, finance, and client processes are delivered effectively.

Key responsibilities

• Manage diaries, inboxes, meeting coordination, event planning, internal reporting and expense processing for Sector Directors.
• Provide administrative and project support to Sector Managers and Project Managers, including governance tracking such as GNGs, risk reviews, Healthy Starts, NPS and client surveys.
• Partner with Operations Managers, Project Administration, Controls, GBS and EC teams to monitor project performance, improve cash collection, data quality and time compliance.
• Maintain accurate information in Salesforce and produce reports for client, market, pursuit and opportunity reporting.
• Champion consistent application of AECOM policies, procedures and best practices across the sector.

Required profile

• 4–5 years of experience in a similar administrative/support role.
• Strong communication skills, ability to work independently and manage multiple priorities.
• Professionalism, confidentiality and experience engaging stakeholders at all levels.
• Adaptable, self‑directed and able to navigate changing priorities.

Required skills

• Proficiency in Microsoft 365.
• Experience with Salesforce or willingness to learn internal systems.

What we offer

• Flexible work arrangements including hybrid options, alternative start/finish times and job‑sharing.
• Purchase up to six weeks of additional annual leave per year.
• Flex public holidays to suit personal preferences.
• Continuous learning opportunities: lunch‑and‑learns, professional development courses, financial study assistance and five days paid study leave.
• Global career opportunities within a Fortune 500, inclusive and diverse workplace.