Business Director - Tourism & Fragrance/Beauty Accounts

About the role

Starcom is looking for a commercially minded, relationship-led Business Director to own a flagship Tourism account while supporting a portfolio of premium Fragrance/Beauty consumer brands. This is a highly visible leadership role acting as a trusted client partner, leading integrated agency teams and shaping media and communications strategies. The primary account is a long-standing, high-profile partnership central to the agency's reputation in the Australian market.

Key responsibilities

• Build and nurture relationships with senior client stakeholders and become a strategic advisor and business partner.
• Lead the development and delivery of client business plans aligned to business objectives.
• Act as a senior escalation point and identify opportunities to strengthen client partnerships.
• Drive innovative thinking and strategic recommendations, collaborating with specialist teams across media, data, technology, creative and communications.
• Lead, mentor and develop a high-performing team, supporting engagement, coaching and career development.
• Lead integrated communications planning and contribute to future-focused media strategies.
• Stay abreast of industry trends, use data and audience insights to inform strategy, and support organic account growth.
• Maintain knowledge of account commercial frameworks, scopes of work and resource planning, and collaborate with senior leadership on forecasting and planning.

Required profile

• Seasoned Account Director or Senior Account Director who balances strategic thinking with hands-on execution.
• Proven experience in a senior client leadership, business director or account leadership role in media environments.
• Experience leading complex accounts and managing cross-functional teams.
• Demonstrated commercial acumen and a solutions-focused, adaptable approach.

Required skills

• Strong client partnership skills and excellent communication, storytelling and presentation skills.
• Strong knowledge of media, marketing and digital ecosystems.
• Strategic thinking and collaborative leadership style.

What we offer

• Wholeself wellbeing program and access to the Global AI Platform Marcel for career mobility.
• Learning and development through more than 15,000 online programs.
• Career Conversations, open feedback and a diversity, equality and inclusion strategy.
• Leave including Birthday Leave, flexible public holidays, an extra 5 days after 2 years, and up to 18 weeks of parental leave.
• Work Your World program allowing work from anywhere for up to 6 weeks a year, and access to Sonder wellbeing support.