Business Analyst – Insurance IT Delivery

About the role

NTI is hiring one full-time Business Analyst for its IT Delivery team, based in the Brisbane office. Reporting to the Crew Lead, you will drive enhancements and deliver projects across core business applications, working with stakeholders, other Business Analysts and Developers from inception through to delivery into production. The role covers both business-as-usual improvements and project delivery.

Key responsibilities

• Work with stakeholders to understand the problems to solve and gather requirements that meet customer needs
• Analyse problems, identify priorities and provide solutions and feedback
• Review incoming enhancements for feasibility, estimated work content and urgency
• Collaborate with Developers to implement requirements
• Prepare and run functional and regression tests, and guide QA where applicable
• Build trusted customer relationships by exceeding customer expectations

Required profile

• Previous experience as an IT Business Analyst on technology-enabled projects, systems or digital solutions; attitude and aptitude matter more than years of experience
• Strong sense of prioritisation and ability to manage a diverse workload
• Curiosity, eagerness to learn and ownership of your own development
• Ability to build strong relationships with internal and external stakeholders

What we offer

• Commitment to your development and ongoing study
• Annual incentive program of up to 15%
• Up to 50% discount on personal insurance products
• Discounts at over 350 retailers across Australia
• Paid parental leave and flexible working arrangements

Applicants may be asked to complete phone, face-to-face or video interviews, psychometric testing and pre-employment checks.