Bars Manager

About the role

Lead the Atrium Bar at Sofitel Melbourne on Collins, driving exceptional guest experiences and vibrant food & beverage operations in a luxury hotel setting.

Key responsibilities

• Elevate guest satisfaction and improve service metrics such as RPS and NPS.
• Lead creative initiatives, promotional events and innovative concepts to increase revenue and market share.
• Support workforce planning, recruitment, training and career development for bar staff.
• Analyse trends, refine strategies and drive profitable forecasting to enhance margins.
• Maintain service standards, brand compliance, HACCP, safety and a pristine work environment.
• Collaborate with cross‑functional teams, represent F&B on hotel committees and oversee menu, pricing and supplier relationships.

Required profile

• Proven leadership experience in food & beverage, with a focus on bar operations.
• Previous hotel experience preferred.
• Strong understanding of guest experience metrics and service improvement strategies.
• Demonstrated ability to drive sales, create initiatives and deliver revenue growth.
• Excellent people leadership, coaching and team development skills.

Required skills

• HACCP knowledge.
• OH&S (occupational health & safety) practices.

What we offer

• Career development opportunities within Accor Group.
• Inclusive workplace with diversity focus.
• Central location in Melbourne CBD.
• Complimentary dry cleaning and hotel stay package for work anniversaries.
• Worldwide employee and family benefits at Accor Hotels.