Banking Consultant – Part‑time (Geelong)

About the role

ANZ is seeking a part‑time Banking Consultant to join its Geelong branch. In this customer‑facing position you will help clients meet their financial goals, provide advice on products and digital solutions, and ensure a seamless banking experience.

Key responsibilities

• Deliver high‑quality service that turns customers into advocates for ANZ.
• Engage customers in needs‑based conversations and promote appropriate financial solutions.
• Support bank programmes and initiatives that drive customer engagement.
• Maintain a thorough “know‑your‑customer” approach from a risk perspective.
• Adhere to ANZ and branch policies, ensuring compliance at all times.

Required profile

• Strong customer focus with retail banking experience preferred.
• Comfortable using digital channels and technology to serve customers.
• Ability to multitask, adapt to change and work in an ambiguous environment.
• Team‑oriented mindset with willingness to coach peers.

Required skills

What we offer

• Part‑time schedule (22 hours per week) with set shift times.
• Opportunity to develop banking expertise within a supportive team.
• Access to ANZ’s digital tools and ongoing learning programmes.