Assistant Venue Manager – Regional Queensland

About the role

MLKA Hospitality Recruitment is recruiting an Assistant Venue Manager for a busy, multi-outlet hotel in a rural Queensland town. The role works closely with the Venue Manager on day-to-day operations and is genuinely hands-on, from behind the bar and restaurant service to reception, retail and gaming. It runs on a rotating seven-day roster covering day, evening, night and weekend shifts.

Key responsibilities

• Assist the Venue Manager with the daily operation and performance of the venue.
• Work behind the bar, prepare and serve drinks, clear tables, restock fridges and maintain bar presentation.
• Oversee and assist with restaurant, reception and bottle shop operations.
• Monitor stock levels, manage stock control and assist with retail purchasing.
• Support gaming operations, including payouts, machine maintenance and compliance requirements.
• Prepare staff rosters, manage timesheets, supervise team members and assist with training.
• Oversee opening and closing procedures and ensure operational standards are maintained.
• Complete cash-ups, balance tills and conduct safe and float counts.
• Clean and change beer lines and kegs as required, and assist with after-hours guest check-ins and reception enquiries.
• Deliver customer service, resolve guest complaints and keep the venue safe, clean and welcoming.

Required profile

• Extensive experience in a hotel supervisory or mid-management position.
• Knowledge of gaming operations, responsible service and gaming compliance.
• Experience in retail, including stock control and POS systems.
• Current Queensland RSA and RSG, CLO, QLD RMLV and Approved Manager's Licence.

Required skills

• Administrative and computer skills, including rostering, timesheets and cash handling.
• Leadership, supervision and training of staff.
• Communication, customer service and organisational skills.

What we offer

• Salary of $80,000-$90,000 plus superannuation.
• Shared off-site staff accommodation.
• Access via sealed roads, Queensland Bus Lines and flights from Brisbane, with full mobile phone service.

Applications are made through the recruiter by sending a resume by email; applications are handled on a confidential basis.