Assistant Manager - Accommodation Operations

About the role

Centurion Corporation Limited, a provider of quality accommodation solutions across Asia-Pacific, is growing in Australia and is looking for an experienced Assistant Manager to lead its accommodation operations in Karratha, Western Australia. The role suits an operational leader who wants to deliver exceptional guest experiences, drive operational excellence and lead high-performing teams in a fast-paced environment.

Key responsibilities

• Supervise front-desk administration, room allocations, check-in sequences and corporate billing cycles.
• Liaise with corporate clients, travel coordinators and contractors on bookings, project workforce needs, maintenance and other operational matters.
• Carry out regular operational inspections across accommodation, housekeeping, dining, bar and maintenance to ensure compliance with standards, safety requirements and SOPs.
• Support financial administration, including reconciliations, expense monitoring, purchasing, stock control, payroll preparation and operational reporting.
• Conduct operational analysis to support management planning and business improvement.
• Resolve complex guest and corporate client complaints professionally and discreetly.
• Mentor departmental supervisors and operational staff to maintain service standards and continuous performance improvement.

Required profile

• Diploma and degree in Finance and Accounting.
• Over 2 years of supervisory or management experience in large accommodation complexes, commercial hotels or villages.
• WA Approved Manager Certificate, Certified Food Safety Supervisor and current Applied First Aid certificate.
• National police clearance.
• Strong financial acumen with experience handling budgets, purchasing controls and basic P&L tracking.
• Excellent leadership and communication skills, with a track record of managing diverse, multicultural teams.

Required skills

• Advanced competency in enterprise Property Management Systems (PMS)
• Microsoft Office Suite (Excel, Word)