APS6 Technical Advisor (NDIA Operations and Support)

About the role

A federal government client, recruited through Randstad, is seeking APS6 Technical Advisors for its Technical Advisory Branch (Operations and Support Division) in Hobart. The role provides specialist clinical, technical and operational advice on complex and novel cases, helping NDIA delegates, planners and partners make reasonable and necessary support decisions that are consistent, defensible and aligned with the NDIS Act, rules and operational guidelines.

Key responsibilities

• Review complex participant files and manage sensitive conversations about funding.
• Conduct research and analysis.
• Deliver high-quality written and verbal advice to achieve the best participant and Scheme outcomes.
• Support delegates, planners and partners in making defensible decisions.

Required profile

• Tertiary qualification or equivalent practical experience in Allied Health (Occupational Therapy, Speech Pathology, Physiotherapy, Social Work, Psychology, etc.), Nursing or related clinical/disability disciplines.
• Sound understanding of, or ability to quickly interpret, the NDIS Act 2013, relevant statutory rules and reasonable and necessary decision-making frameworks.
• Demonstrated experience using a coaching and mentoring approach to guide case managers, planners or delegates through complex decisions.
• Exceptional verbal communication and negotiation skills with diverse stakeholders.
• Ability to exercise sound judgement and initiative under limited direction on novel issues.
• Strong digital literacy with CRM case management systems, records databases and virtual collaboration tools such as Microsoft Teams/Office 365.
• Australian citizenship is mandatory; verified proof of qualifications and satisfactory completion of the NDIA pre-engagement check, Working with Children Check and NDIS Worker Screening Check are required.

What we offer

• Pay of $60.26 per hour plus superannuation.
• Flexible hybrid arrangements combining remote work with local office engagement.
• A supportive, high-performing environment with capability building, team coaching and staff wellbeing.