Administrative Assistant – Care Home

About the role

Join Barchester Healthcare as an Administrative Assistant in a vibrant care home environment. You will be the first point of contact for visitors, residents and families, helping to create a welcoming atmosphere while supporting the day‑to‑day operations of the home.

Key responsibilities

• Answer incoming phone calls, direct enquiries and provide information.
• Maintain and organise resident and administrative files.
• Greet visitors, conduct tours for prospective clients and their families.
• Support managers with scheduling, documentation and basic clerical tasks.
• Assist with resident‑focused activities and ensure a friendly, helpful presence throughout the home.

Required profile

• Ability to multitask and stay organised in a busy setting.
• Genuine interest in residents, their families and the care environment.
• Friendly, approachable demeanor with a confident telephone manner.

Required skills

• Good computer skills.
• Confident telephone manner.

What we offer

• Competitive hourly rate of £14.02.
• Free training and development opportunities.
• Access to wellbeing and support tools.
• Retail discounts, referral bonuses and employee recognition schemes.
• Workplace pension with employer contributions from 3%.