Accommodation Receptionist – Front Desk (Part‑time)

About the role

The Accommodation Receptionist provides the first point of contact for guests staying at the Cancer Council SA accommodation facility. This part‑time, permanent position involves managing front‑desk operations, handling reservations, and delivering exceptional customer service to support the organisation's mission.

Key responsibilities

• Take and manage guest reservations using a reservation system.
• Assist guests with enquiries, providing accurate information and support.
• Process travel subsidy forms and payment transactions.
• Perform general office duties, including filing and correspondence.
• Maintain the front‑desk area to a high standard of cleanliness and presentation.

Required profile

• Highly motivated and enthusiastic with a compassionate, empathetic approach.
• Excellent communication, interpersonal and time‑management skills.
• Ability to work independently, as part of a team, and under pressure.
• Highly organised with strong attention to detail and multitasking ability.

Required skills

• Reception, accommodation and concierge experience.
• Flexibility to work various rostered shifts, including weekends.
• Experience with a reservation system; knowledge of RMSCloud or similar is desirable.
• Proficiency in MS Outlook, Word and Excel.

What we offer

• Generous salary packaging options to increase take‑home pay.
• Health and wellbeing program including EAP, online wellness resources, flu vaccinations and financial wellbeing sessions.
• Learning and development opportunities to enhance your career.