Workplace Engineer

About the role

You will join Capgemini's team in Perth, providing onsite, kiosk and remote desktop support for a valued customer across regional Western Australia. The role involves travelling to remote sites on a regular schedule while maintaining high customer satisfaction.

Key responsibilities

• Respond to and resolve incidents and service requests for end‑user devices.
• Provide onsite, kiosk and remote desktop support, diagnosing hardware and software faults.
• Maintain a high level of customer satisfaction while working independently on client sites.

Required profile

• Willingness to travel to remote sites one week in two, with trips of three to five days.
• Full WA driver’s licence.
• Experience delivering enterprise‑level technical support.
• Professional composure when handling multiple demands.

Required skills

• Supporting Windows operating systems.
• Supporting the Office365 suite of applications.
• ITIL v3 knowledge.
• MCITP/MCTS or equivalent technical qualifications.

What we offer

• Diverse, innovative work environment with hybrid working options.
• Extensive learning and development resources, including access to 250,000 courses.
• Comprehensive total‑reward package with core and flexible benefits.
• Peer Recognition Portal and encouragement for veterans and Indigenous candidates.