Training Specialist - 6 Month Fixed-Term Contract

About the role

A well-established hospitality and accommodation group is looking for a Training Specialist for a 6-month fixed-term contract in Melbourne CBD, with the potential to extend and move to permanent. You will own the day-to-day training calendar for hotel staff, coordinating sessions and delivering systems and process training while working with hotel managers to keep them engaged and up to speed. The position is hybrid.

Key responsibilities

• Coordinate and deliver onboarding training for newly appointed hotel managers
• Facilitate webinars alongside subject-matter experts from across the business
• Contact staff by phone and email to encourage sign-ups and lock in sessions
• Manage training administration: registrations, communications, session links and attendance records
• Track training completion, report on progress and follow up gaps
• Create PowerPoint presentations and training materials
• Help design new programs such as customer experience and brand standards
• Occasional travel within Australia to hotels and industry events

Required profile

• 2 years' experience delivering or coordinating training, ideally in hospitality, hotels or a multi-site network
• Strong verbal and written communication skills, with a friendly, professional style
• Confidence to call hotel managers and build rapport
• Strong organisational skills and willingness to handle administrative work
• Full Australian working rights, as the role has genuine potential to become permanent

Required skills

• PowerPoint
• SharePoint and Microsoft Teams
• Experience developing training programs or learning management systems is highly regarded

Applicants apply through Robert Half with an up-to-date CV in Microsoft Word format. The advertised salary range is 80,000 to 87,000 AUD per year.