Trade Counter Assistant - Plumbing, Blacktown

About the role

Reece Plumbing, Australia's leading supplier of plumbing and bathroom products, is hiring a Trade Counter Assistant for its Blacktown branch. You will help plumbers and other tradespeople access the products they need for building and renovation projects and carry out other tasks that keep the branch running smoothly. The role sits within the Branch Staff team and is described as a pathway into future leadership positions, with hands-on exposure to all aspects of the business under the guidance of experienced Branch Leaders.

Key responsibilities

• Provide customer service and give information about products
• Offer quotes in person and over the phone
• Carry out pick-and-pack and stock control activities
• Maintain a safe, organised and welcoming branch environment
• Make deliveries to customers using a company vehicle
• Take part in on-the-job training and develop operational and commercial skills

Required profile

• Previous experience in retail sales or leadership, enjoying helping customers in person and over the phone
• Clean, valid driver's licence
• Tech-savvy and adaptable to learning new systems
• Wants to develop their career locally or within the broader network

What we offer

• Performance-based bonuses
• Structured learning and development programs and leadership development opportunities
• Discounts for bathroom or kitchen renovations
• Reece Boost, offering cashback and discounts on groceries, fuel, insurance and travel
• Paid parental leave

After applying, candidates are invited to a short, relaxed chat interview of about 15-20 minutes with five questions, completed within 24 hours.